GREAT Experience stands for:

Greet the customer
Relate with a friendly question
Explore the options
Address and respond to their needs
Thank the customer and make them feel appreciated


Customer service is at the foundation of who we are as an organization. We are responsible for transforming events into experiences…every day with every action. Our new corporate-wide customer service platform that supports our Credo is the GREAT Experience. The GREAT Experience is a repeatable service model that we can use in every interaction with our clients, customers and employee

Tell us about your GREAT Experience! Contact Us

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